Paystation Online Payment Site

Customer Guide

1. How to Create a User Account

The Paystation site will accept online e-check payments using a checking or savings account. Debit/Credit cards are not accepted. An account is required in order to save banking and payment information.

Follow the steps listed below to create a user account for online payments after your first invoice has been issued:

  1. Access the Paystation site at: and choose "Sign Up"

  2. Enter the required information.

    Note: The Subscriber Number is provided by the Washington Health Benefit Exchange/WAhealthplanfinder. It can be found online on the account dashboard, payments tab. Paystation requires the letters, HBE in front of the number, no spaces.

    Subscriber Number Mailing Zip Code: The zip code provided to WAHealthplanfinder at the time of enrollment
    Username User Email: This can be different than what was provided at time of enrollment. The Paystation will send notifications to this address so, we suggest that you enter an email address that is monitored regularly.
    First and Last Name Password

Example of Sign Up screen