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Have a question? We’re happy to help. Simply give us a call or send an email.
Our Call Center is open M-F from 7am to 5pm PST and emails are answered within 2 business days.
Sign in to your MySmile account and use MySmile Cost Genie℠. It gives you instant, out-of-pocket cost estimates based on your benefits and dentist.
If your dentist recommends an expensive or complex treatment plan, we recommend working with them to request a Predetermination. Once submitted, you'll receive a Confirmation of Treatment and Costs. It's a comprehensive estimate based on your benefits and your dentist's detailed treatment plan.
If you receive unexpected charges, please call our Customer Service Team.