Notice

We have system maintenance planned for June 4th at 6 PM - 9 PM PST. We apologize for any inconvenience this may cause and thank you for your patience as we perform this upgrade.

Site Support

Here you’ll find important information about our office closures and site availability.

2018 holiday office closures

Memorial Day: Monday, May 28th

Independence Day: Wednesday, July 4th

Labor Day: Monday, September 3rd

Thanksgiving: Thursday, November 22nd - Friday, November 23rd

Christmas Eve & Day: Monday, December 24th - Tuesday, December 25th

Availability of web applications for patients

MySmile®: 24/7 unless down for scheduled maintenance

MySmile Cost Genie℠: 24/7 unless down for scheduled maintenance

Delta Dental mobile app: 24/7 unless down for scheduled maintenance

Check your coverage: 5am to midnight PST, 7 days a week

Claim status: 5am to midnight PST, 7 days a week

Availability of web applications for providers

Fee filing: 5am to midnight PST, 7 days a week

Check patient benefits: 5am to midnight PST, 7 days a week

Availability of web applications for producers and employers

Online enrollment: 5am to midnight PST, 7 days a week

Online reporting: 24/7 unless down for scheduled maintenance

Online proposal: 24/7 unless down for scheduled maintenance

ID cards: 5am to midnight PST, 7 days a week

Claim status: 5am to midnight PST, 7 days a week

Supported browsers

Desktop: IE 10, IE 11, Chrome, Firefox, Safari 7, Safari 8

Mobile: iPhone5 (iOS 7), iPad 3rd Gen (iOS 7), iPhone 6 (iOS 8), Samsung phone and tablet, LG/Google Phone