Notice
We have system maintenance planned for June 4th at 6 PM - 9 PM PST. We apologize for any inconvenience this may cause and thank you for your patience as we perform this upgrade.
Site Support
Here you’ll find important information about our office closures and site availability.
2018 holiday office closures
Memorial Day: Monday, May 28th
Independence Day: Wednesday, July 4th
Labor Day: Monday, September 3rd
Thanksgiving: Thursday, November 22nd - Friday, November 23rd
Christmas Eve & Day: Monday, December 24th - Tuesday, December 25th
Availability of web applications for patients
MySmile®: 24/7 unless down for scheduled maintenance
MySmile Cost Genie℠: 24/7 unless down for scheduled maintenance
Delta Dental mobile app: 24/7 unless down for scheduled maintenance
Check your coverage: 5am to midnight PST, 7 days a week
Claim status: 5am to midnight PST, 7 days a week
Availability of web applications for providers
Fee filing: 5am to midnight PST, 7 days a week
Check patient benefits: 5am to midnight PST, 7 days a week
Availability of web applications for producers and employers
Online enrollment: 5am to midnight PST, 7 days a week
Online reporting: 24/7 unless down for scheduled maintenance
Online proposal: 24/7 unless down for scheduled maintenance
ID cards: 5am to midnight PST, 7 days a week
Claim status: 5am to midnight PST, 7 days a week
Supported browsers
Desktop: IE 10, IE 11, Chrome, Firefox, Safari 7, Safari 8
Mobile: iPhone5 (iOS 7), iPad 3rd Gen (iOS 7), iPhone 6 (iOS 8), Samsung phone and tablet, LG/Google Phone
