Site Support

Here you’ll find important information about our office closures and site availability.

2021 holiday office closures

New Years: 01/01/21

Martin Luther King Jr. Day 01/18/21

President's Day 02/15/21

Memorial Day: 05/31/21

Independence Day (Observed): 07/05/21

Labor Day: 09/06/21

Thanksgiving: 11/25/21

Day Afte rThanksgiving: 11/26/21

Christmas Eve & Day: 12/23/21 - 12/24/21

Availability of web applications for patients

New Years 2021: 01/01/21

MySmile®: 24/7 unless down for scheduled maintenance

MySmile Cost Genie℠: 24/7 unless down for scheduled maintenance

Delta Dental mobile app: 24/7 unless down for scheduled maintenance

Check your coverage: 5am to midnight PST, 7 days a week

Claim status: 5am to midnight PST, 7 days a week

Availability of web applications for providers

Fee filing: 5am to midnight PST, 7 days a week

Check patient benefits: 5am to midnight PST, 7 days a week

Availability of web applications for producers and employers

Online enrollment: 5am to midnight PST, 7 days a week

Online reporting: 24/7 unless down for scheduled maintenance

Online proposal: 24/7 unless down for scheduled maintenance

ID cards: 5am to midnight PST, 7 days a week

Claim status: 5am to midnight PST, 7 days a week

Supported browsers

Desktop:Chrome, Safari, Microsoft Edge (New Chromium version), Microsoft IE Legacy, Chrome Mobile App, Android Webview, Samsung Internet, Safari Mobile App, Safari in App, Opera, Amazon Silk

Mobile: iPhone5 (iOS 7), iPad 3rd Gen (iOS 7), iPhone 6 (iOS 8), Samsung phone and tablet, LG/Google Phone