Site Support
Here you’ll find important information about our office closures and site availability.
2021 holiday office closures
New Years: 01/01/21
Martin Luther King Jr. Day 01/18/21
President's Day 02/15/21
Memorial Day: 05/31/21
Independence Day (Observed): 07/05/21
Labor Day: 09/06/21
Thanksgiving: 11/25/21
Day Afte rThanksgiving: 11/26/21
Christmas Eve & Day: 12/23/21 - 12/24/21
Availability of web applications for patients
New Years 2021: 01/01/21
MySmile®: 24/7 unless down for scheduled maintenance
MySmile Cost Genie℠: 24/7 unless down for scheduled maintenance
Delta Dental mobile app: 24/7 unless down for scheduled maintenance
Check your coverage: 5am to midnight PST, 7 days a week
Claim status: 5am to midnight PST, 7 days a week
Availability of web applications for providers
Fee filing: 5am to midnight PST, 7 days a week
Check patient benefits: 5am to midnight PST, 7 days a week
Availability of web applications for producers and employers
Online enrollment: 5am to midnight PST, 7 days a week
Online reporting: 24/7 unless down for scheduled maintenance
Online proposal: 24/7 unless down for scheduled maintenance
ID cards: 5am to midnight PST, 7 days a week
Claim status: 5am to midnight PST, 7 days a week
Supported browsers
Desktop:Chrome, Safari, Microsoft Edge (New Chromium version), Microsoft IE Legacy, Chrome Mobile App, Android Webview, Samsung Internet, Safari Mobile App, Safari in App, Opera, Amazon Silk
Mobile: iPhone5 (iOS 7), iPad 3rd Gen (iOS 7), iPhone 6 (iOS 8), Samsung phone and tablet, LG/Google Phone
