Delta Dental of Washington has a new Member Discount Program to make our membership more valuable than ever. As a Delta Dental of Washington producer, your clients are entitled to big savings on hundreds of products and services from some of the country’s best-known brands. And the best news, it is easy for your clients to manage this exciting new benefit through MySmile® our member portal.
Q: What is the Delta Dental of Washington member Discount Program?
A: The discount program is a member-only program featuring national and local brands, products and services. These discounts can only be accessed through the MySmile portal.
Q: Why is the discount dashboard called LifeMart once you sign in?
A: LifeMart is the company that is hosting the discount benefits for Delta Dental.
Q: What if I am having trouble activating MySmile?
A: Reach out to Delta Dental Customer service at 1-800-554-1907 or text us at 833-604-1246 between 7 am – 5 pm Pacific time.
Q: How do I find specific offers?
A: Once into the discount dashboard you can use the search feature or browse the categories.
Q: Do you have any deals near me?
A: Yes, navigate to “local deals” enter your zip code and select a category.
Q: Do I need a coupon code or offer code to receive my discounts?
A: Not all discounts require a coupon code or offer code. Some merchants will automatically apply the discount when you link to their site. Other merchants require a code or coupon at check out. Each merchant is different but will describe the offer on the site with details.
Q: I cannot find a merchant that I have seen on the site in the past. Where did it go?
A: Some offers are seasonal or limited time only. Offers are subject to change and are updated often.
Q: I have questions about an order I placed, and my order has not arrived. Who should I contact?
A: We do not track your shopping activity. For questions related to an order you have placed please contact the merchant with whom you made the purchase.
Q: How do I report an issue with a discount not being applied?
A: If a discount was not applied to your order, please contact the merchant first. Often, they can resolve the issue on the first call. If there is a technical issue with a non-working coupon or offer code, the offer has expired, a link is broken, etc. complete the helpdesk feedback form. We will be happy to investigate the issue for you.
Q: Does LifeMart have a customer Service contact?
A: Yes LifeMart has a contact form to fill out if you have a problem or question.