Notice:
Our contact center will be closed from 10 am to 1 pm, on Thursday, April 25 for an all-staff training event. You can still access your benefits and claims information online. We apologize for any inconvenience and look forward to helping you again soon!
Introducing our new Member Discount Program provided by Delta Dental of Washington
Delta Dental of Washington has a new Member Discount Program to make your employees enjoy a boost to their budget. As a Delta Dental of Washington enrolled group, your employees are entitled to big savings on hundreds of products and services from some of the country’s best-known brands. And the best news, it is easy for your employees to manage this exciting new benefit through their own MySmile® account.
MySmile® is our members access to all the tools they need for a healthy smile. Including their benefits, claims information, instant chat for questions, downloadable ID Card and now just a click away from big savings on everyday needs.
Big savings — nationwide deals await in MySmile®
In home care, nursery assistance and more
Discounts on hotels, cruises, vacations and more
Savings on all household needs
Movie tickets, theme parks and concerts
Discounts on rentals, repairs and more
Major brand discounts
Members can now access a multitude of savings via a quick link from the MySmile dashboard!
How to get started with just two quick steps:
Access exclusive discount benefits by logging into MySmile®. Don’t have an account, it’s easy to activate. Direct new or current members to activate MySmile® on the home page of the Delta Dental web site, takes less than 5 minutes.
Once members enter their MySmile account and click the dashboard link to their savings, they can access all the new merchant discount. MySmile® is the only access to the new benefits.
Have more questions? Review our FAQ’s or call your client manager, they are fully trained on the new program
Member Discount Program FAQ’s
Q: What is the Delta Dental of Washington member Discount Program?
A: The discount program is a member-only program featuring national and local brands, products and services. These discounts can only be accessed through the MySmile portal.
Q: Why is the discount dashboard called LifeMart once you sign in?
A: LifeMart is a company we have partnered with to bring you the best discounts
Q: What if I am having trouble activating MySmile?
A: Reach out to Delta Dental Customer service at 1-800-554-1907 or text us at 833-604-1246 between 7 am – 5 pm Pacific time.
Q: How do I find specific offers?
A: Once into the discount dashboard you can use the search feature or browse the categories.
Q: Do you have any deals near me?
A: Yes, navigate to “local deals” enter your zip code and select a category.
Q: Do I need a coupon code or offer code to receive my discounts?
A: Not all discounts require a coupon code or offer code. Some merchants will automatically apply the discount when you link to their site. Other merchants require a code or coupon at check out. Each merchant is different but will describe the offer on the site with details.
Q: I cannot find a merchant that I have seen on the site in the past. Where did it go?
A: Some offers are seasonal or limited time only. Offers are subject to change and are updated often.
Q: I have questions about an order I placed, and my order has not arrived. Who should I contact?
A: We do not track your shopping activity. For questions related to an order you have placed please contact the merchant with whom you made the purchase.
Q: How do I report an issue with a discount not being applied?
A: If a discount was not applied to your order, please contact the merchant first. Often, they can resolve the issue on the first call. If there is a technical issue with a non-working coupon or offer code, the offer has expired, a link is broken, etc. complete the helpdesk feedback form. We will be happy to investigate the issue for you.
Q: Does LifeMart have a customer Service contact?
A: Yes LifeMart has a contact form to fill out if you have a problem or question.
