Getting help during emergencies


Sadly, some of our members have been greatly impacted by recent natural disasters. We know that it can be hard to seek needed dental care while recovering from such tragic events.

If you live in an area that’s been declared a federal or state emergency, we’re here to help.

For self-service support, sign in to your MySmile® account to:

  • Print new ID cards
  • Find an in-network dentist in the area you’ve evacuated to
  • Review your coverage

If you’d like to speak with one of our Washington State based representatives, they can help you:

  • Get new ID cards
  • Locate a dentist near your new location
  • Go over your coverage details

Simply give us a call at 1-800-554-1907, Monday through Friday from 7am to 5pm PST.

You may also send us an email with your questions. Emails are answered within 2 business days.

We know there’s a lot on your mind – your dental care shouldn’t be one of them. Please reach out to us if you need help accessing dental care.