Site Support
Here you’ll find important information about our office closures and site availability.
2022 holiday office closures
New Year's Day 2022 (Observed): 12/31/21
Martin Luther King Jr. Day: 01/17/22
President's Day: 02/21/22
Memorial Day: 05/30/22
Independence Day: 07/04/22
Labor Day: 09/05/22
Thanksgiving: 11/24/22
Day After Thanksgiving: 11/25/22
Christmas Eve (Observed): 12/23/22
Christmas Day (Observed): 12/26/22
New Year's Day 2023 (Observed): 01/02/23
Availability of web applications for patients
New Year's 2022: 01/01/22
MySmile®: 24/7 unless down for scheduled maintenance
MySmile Cost Genie℠: 24/7 unless down for scheduled maintenance
Delta Dental mobile app: 24/7 unless down for scheduled maintenance
Check your coverage: 5am to midnight PT, 7 days a week
Claim status: 5am to midnight PT, 7 days a week
Availability of web applications for providers
Online fee view: 5am to midnight PT, 7 days a week
Check patient benefits: 5am to midnight PT, 7 days a week
Availability of web applications for producers and employers
Online enrollment: 5am to midnight PT, 7 days a week
Online reporting: 24/7 unless down for scheduled maintenance
Online proposal: 24/7 unless down for scheduled maintenance
ID cards: 5am to midnight PT, 7 days a week
Supported browsers
Desktop: Chrome, Safari, Microsoft Edge (New Chromium version), Microsoft IE Legacy, Chrome Mobile App, Android Webview, Samsung Internet, Safari Mobile App, Safari in App, Opera, Amazon Silk
Mobile: iPhone5 (iOS 7), iPad 3rd Gen (iOS 7), iPhone 6 (iOS 8), Samsung phone and tablet, LG/Google Phone
