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Terms & conditions
Version: 20090923

PROVIDER TERMS AND CONDITIONS OF USE

The use of the Delta Dental website (the "website") is subject to the terms and conditions stated herein. Use of the website constitutes an agreement by you, the provider, that your use is governed by these terms and conditions. You may be held liable under federal, state or local laws for your use of this website in breach of these terms and conditions.

Ownership of Copyrights/Usage Restrictions

The works of authorship contained in this website, including but not limited to all design, text and images, are owned, except as otherwise expressly stated herein, by Delta Dental Plans Association and its members, subsidiaries and affiliates (collectively, "Delta Dental"). The entire contents of this website are protected by United States' and worldwide copyright laws and treaty provisions.

You may download one copy of the materials on this website; provided that you do not modify or alter the materials in any way, nor delete or change any copyright or trademark notice.

In accordance with these terms, except as stated above, you and other websites may not:

- Copy, reproduce, modify, use, republish, upload, post, transmit or distribute in any way, any material from the website.

- Copy, modify or display trademarks, names or logos appearing on this website in any way without Delta Dental's prior express written permission.

- Redeliver any of the pages, text, images or other content of this website using "framing" technology without Dental Dental's prior express written permission.

In addition, you may only access information pertinent to Delta Dental subscribers who are in your care and you shall only use such information for the purpose of determining the level of coverage provided by Delta Dental to such subscribers for various procedures, the appropriate payment or co-payment (if any) owed to you by such subscriber and/or to determine the status of claims filed with Delta Dental. You are responsible for maintaining the confidentiality and privacy of all information you access from this website. Any dissemination of said information is strictly prohibited by law.

Software

If you download software from this website, the software, including all files, images contained in or generated by the software, and accompanying data (together, the "Software") are deemed to be licensed to you by Delta Dental. Neither title nor intellectual property rights are transferred to you, but remain with Delta Dental, who owns full and complete title. You may not resell, decompile, reverse engineer, disassemble, or otherwise convert the Software to a human perceivable form. You acknowledge that the terms of this Section are reasonable and necessary and you agree that actual or threatened breach by you of said terms will entitle Delta Dental to immediate injunctive and other equitable relief, without bond and without the necessity of showing actual monetary damages.

Disclaimer

THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS CONTAINED IN OR DESCRIBED ON THIS WEBSITE ARE PROVIDED BY DELTA DENTAL "AS IS." DELTA DENTAL MAKES NO AND DISCLAIMS ALL REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED AS TO THE OPERATION OF THE WEB SITE OR THE INFORMATION, CONTENT, MATERIALS, SERVICES OR PRODUCTS REFERENCED ON THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE, OR WARRANTIES THAT DEFECTS WILL BE CORRECTED OR THAT THIS WEB SITE OR THE SERVER THAT MAKES IT AVAILABLE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. IN ADDITION, ALTHOUGH DELTA DENTAL BELIEVES ALL INFORMATION ACCESSIBLE ON OR VIA THE WEBSITE TO BE ACCURATE AS OF THE TIME OF ITS PUBLICATION, DELTA DENTAL CANNOT AND DOES NOT REPRESENT, GUARANTEE OR WARRANT THAT THE INFORMATION ACCESSIBLE ON OR VIA THE WEBSITE IS ACCURATE, COMPLETE, OR CURRENT, AND DELTA DENTAL IS NOT RESPONSIBLE FOR ANY ERRORS OR OMISSIONS THEREIN, OR RESULTS OBTAINED FROM THE USE THEREOF.

Limitation of Liability

DELTA DENTAL WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, AND CONSEQUENTIAL DAMAGES, EVEN IF DELTA DENTAL HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THIS WEBSITE OR ANY INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE ON OR VIA THIS WEBSITE.

Third Party Links

You may, through hypertext or other computer links, gain access to third parties sites on the World Wide Web which are not related to or maintained by Delta Dental. Delta Dental is not affiliated with such third parties and takes no responsibility for the content therein, regardless of whether the link is provided by Delta Dental or a third party. No judgment or warranty is made with respect to the accuracy, timeliness, or suitability of the content of any web site to which the website may link, including information on such other website regarding Delta Dental. By providing access to other websites, Delta Dental is not endorsing the products and services provided by any web site's sponsoring organization.


Other websites may include a link to this website; provided such sites link to the home page (www.deltadentalwa.com) only. Linking to other content within the website is prohibited without Delta Dental's prior express written consent. This limited license expressly prohibits the framing of Delta Dental content in any way or any other activity that may create a misimpression or confusion among users with respect to sponsorship or affiliation.


Your Privacy

Delta Dental recognizes that you have an interest in how we collect, retain and use information about you. At Delta Dental, we collect information about you when you set up your user account and when you visit certain Delta Dental Web pages. We collect such information about you through the use of "cookies," which are small pieces of information that are stored by your browser on your computer's hard drive. Once you register with us, you automatically consent to the collection and use of this information, as well as to the transmission of inquiry information. At Delta Dental, we consider personal health information to be private and confidential. Delta Dental will not release such information (i) unless we receive prior consent of the individual to whom such information relates; (ii) we are required by law to release information to the recipient; or (iii) except to a successor in interest to our business. A more detailed description of Delta Dental's HIPAA Privacy Policy can be found by clicking here.

Your Account ID and Password

A valid state dental license number and Tax Identification Number are required to obtain your account ID and password. The "cookie" used to authenticate your account ID and password expires at 12 a.m. of each day, requiring you to enter your account ID and password once per day. You are responsible for maintaining the confidentiality of your account ID and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account ID or password, including without limitation, maintaining the confidentiality of all data accessed thereby. You are required to change your password whenever someone leaving your employ has access to your account ID and password. In addition, you are required to immediately notify Delta Dental in the event you suspect any unauthorized use of your account ID or password. Delta Dental reserves the right to refuse service, terminate accounts, remove or edit content, in its sole discretion.

Submissions

All remarks, suggestions, ideas, graphics, or other information provided by you through this website (together, the "Submission") will forever be the property of Delta Dental. Delta Dental will not be required to treat any Submission as confidential, and will not be liable for any ideas for its business (including without limitation, product or advertising ideas) and will not incur any liability as a result of any similarities that may appear in future Delta Dental operations. Without limitation, Delta Dental will have exclusive ownership of all present and future existing rights to the Submission of every kind and nature everywhere. Except as noted below in this paragraph, Delta Dental will be entitled to use the Submission for any commercial or other purpose whatsoever without compensation to you or any other person sending the Submission. Personally identifiable health information that may be received at this website is provided voluntarily by a visitor to this website and is subject to our HIPAA Privacy Policy. Therefore, the above right to use Submissions is also subject to our HIPAA Privacy Policy. You acknowledge that you are responsible for whatever material you submit, and you, not Delta Dental, have full responsibility for such material, including its legality, reliability, appropriateness, originality, and copyright.

Operation of the website

Delta Dental will use reasonable commercial efforts to keep this website available for access on a 24 hour a day, seven day a week basis, subject to scheduled downtime for maintenance purposes, unscheduled maintenance and systems outages. There are no assurances, however, that access will be available at all times and uninterrupted. Further, Delta Dental does not warrant that the operation of this website will be error-free, that defects will be corrected, or that this website or the servers that make it available are free from viruses or other harmful components. You (and not Delta Dental) assume the entire cost of all necessary servicing, repair or correction of your property.

Enforcement of Terms and Conditions

Delta Dental makes no representation that content provided is applicable or appropriate for use in all locations. These terms and conditions are governed and interpreted pursuant to the laws of the State of Illinois, United States of America, notwithstanding any principles of conflicts of law. If you use this website from other locations you are responsible for compliance with applicable local laws. If you take legal action relating to these terms or your interactions with or relationship to Delta Dental, you agree to file such action only in the state and federal courts located in Cook County, Illinois. If any part of these terms and conditions is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of remaining provisions. The failure of Delta Dental to exercise or enforce any right or provision set forth herein shall not constitute a waiver of such right or provision.

Amendments and Modifications

Delta Dental reserves the right to amend the information, services, and/or content of this website at any time without prior notice. The information and materials contained in this website - and the terms and conditions of the access to and use of such information and materials - are subject to change without notice. We suggest that you check these terms periodically for changes. These terms can be accessed from the link at the bottom of our website pages. If you use this website after we post changes to the terms, you accept the changed terms. Delta Dental expressly reserves the right to monitor any and all use of this website.

Overage Dependents and Custody Issues

Subject to applicable law, subscribers may have limited access to the personal health information of other persons for whom they provide coverage. This includes coverage for overage dependents and child custody issues. In order to access the records of a person for whom the subscriber has legal authority to make health care decisions, an authorization to release information form must be completed or proof of Durable Power of Attorney for Healthcare or court order regarding access to information must be provided to Delta Dental prior to using the website.

Email Policy

All Delta Dental Web site users are added to email lists using the confirmation process on My Preferences pages. Site users may be added to email notifications if they keep the choices pre-selected and click on one of the "Confirm" buttons. You will be added to email notifications you agreed to receive. Our policy is to not send email to anyone who has NOT confirmed to receive the email. A user may opt-out of any pre-selected options by clicking on the checkmark in the box. The checkmark will disappear, which records the user's choice to receive paper.

Every email from Delta Dental should include an "unsubscribe" link with instructions. You can remove yourself from an email notification by clicking on the unsubscribe link contained at the footer of each email. The unsubscribe function at the bottom of a specific email is designed to only remove you from that particular email list, not all Delta Dental communications. Members can also remove themselves from email notifications by signing in to DeltaDentalWA.com and visiting the "My Preferences" page. You may opt-out of any or all emails that you wish not to receive in the future by unchecking the appropriate boxes and clicking the "Confirm" button. Please allow 48 hours to be removed from a list.

DeltaDentalWA.com has a NO SPAM policy and follows the Can-SPAM Act. If you have received an unsolicited email which appears to be promoting Delta Dental, please forward a copy of the offending email immediately to SuspiciousActivity@DeltaDentalWA.com. Delta Dental policy is to have staff review and investigate the submission and follow up with you to communicate our findings. An easy way to recognize a fake Delta Dental email notification is that it will be missing an unsubscribe link and email policy link at the bottom.


Copyright © 2008 Delta Dental Plans Association. All rights reserved.
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Questions? Call Delta Dental Service Customer Service at (800) 554-1907 between the hours of 7:00 am and 5:00 pm PT.

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