Employer Contact Us

For Small Group (groups with five to 99 employees) help or information, contact us by email at Small Group Team or call at (206) 528-2392 in Western Washington or (800) 564-8832 in Eastern Washington.

For Large Group (those groups with 100+ employees) help or information, contact us by email at Sales Info or call at (206) 528-7308 in Western Washington or (800) 564-8832 in Eastern Washington.

To sign up for our Online Reporting tool (only available to groups with 100+ employees), complete the Online Reporting application form and fax it back to Washington Dental Service. If you have questions about the Online Reporting tool or application form, contact us at Sales Info or call (800) 403-6101.

Questions on how to become an Online Enrollment Group or about the Online Enrollment tool? Washington Dental Service offers 2 types of access to our Online Enrollment tool:

  • For groups electing to exclusively manage their eligibility information via our Online Enrollment tool, rather than using paper enrollment forms or electronic file submission, please complete the Online Enrollment application form and fax it back to Washington Dental Service at (206) 985-4783.
  • For groups that submit their eligibility to Washington Dental Service via electronic file or paper enrollment forms, WDS offers View Only access to our Online Enrollment tool. To sign up, please complete the Online Enrollment Access application form and fax it back to Washington Dental Service at (206) 985-4783.

If you have additional questions about Online Enrollment, contact us at (800) 403-6101.

Having technical difficulties? Please contact (206) 526-7684 or toll free at (800) 403-6101. 

For information on hours of operation for each application and for the browser types now supported on the WDS Web site, click here.

For inquiries on Coordination of Benefits (COB), please contact a Washington Dental Customer Service Representative at (800) 554-1907.