Claim comment keywords

Claim comment key words

If you believe there is additional information that should have been considered in the processing of a claim or predetermination, you may place one of the following “key words” along with the additional information in the comment field of the claim form. These “key words” will stop a claim for review of additional information.

  • Accident
  • Appeal
  • Assessment Code
  • Corrected
  • Reconsider
  • Reevaluate
  • Reprocess
  • Resubmission
  • Review
  • Seat

Questions? Call Washington Dental Customer Service at (800) 554-1907, Monday through Friday, between 8 am and 5 pm, PT.